FAQs

We create a limited number of custom cake orders each week. For this reason, it’s strongly recommended that you contact a member of our staff as soon as you have finalized your event date to ensure your date is available. We recommend clients seeking our wedding cake services book 6-8 months up to a year in advance of their event; while specialty and celebration cakes should be booked at a minimum of two weeks in advance or more, especially if your event date falls within peak wedding months. We will on occasion take last minute orders if our schedule permits: please contact a member of our staff to inquire if an accommodation can be made. Please also understand that once we’ve reached our max orders for the week, we unfortunately cannot accept additional orders, so plan accordingly.

Our cakes are priced based on the number of guest servings and design details for your cake. We specialize in fondant based designs for both wedding and celebration cakes. Our creations start at $7.50 per guest serving. Additional labor & art charges are added to determine your total per guest serving cost. We require a minimum of 100 guest servings for all wedding cakes and 40 guest servings for all celebration/birthday cakes.

Our private cake tastings are available once per month. We post the schedule monthly on our Facebook business page (@GardeniasCC) at the end of each current month. We offer limited appointments for our monthly tasting. All monthly tastings are held on a Saturday. On occasion we will host 2 tastings per month and when this occurs the date will be posted on our Facebook business page.

We take great care to confirm your appointment for your tasting and we do understand unforeseen events occur and you need to cancel. Should you need to cancel, we ask that you contact us by close of business 6:00pm the day before your tasting.

If you’re running more than 15 minutes late for your appointment, we ask that you come to a later appointment if available, but if a later appointment time isn’t available we ask that you reschedule for our next wedding cake tasting.

Yes. Our tasting fee is $75.00 for all wedding and celebration cakes. This fee, should you elect to book services will be deducted from your total order. Terms and conditions do apply for the tasting fee and will be emailed as part of our tasting guidelines.

The short answer no. However, dates are not held and the custom design process does not start until we secure your retainer fee. Please remember dates are reserved on a first come, first paid retainer basis. Therefore, should another client requests the same date and time and pays the retainer, the date will be held for that client.

We are located at Palmetto Place Event Center; located at 6230 St. Andrews Road; Columbia, SC 29212. We operate by appointment only and don’t currently offer walk-in daily business.

Gardenia’s does not offer and does not sell dummy/display cakes for an actual event. While we do make dummy cakes for photo shoots and trade shows, an actual event always requires an actual cake! However, we will add Dummy tiers to your wedding cake to add more height to the cake. Please contact a member of our staff to discuss this option.

If you would like to receive a price quote of a cake that you’ve seen online, please send the photo, and include your event date (to ensure availability) and expected number of guest to gardeniascustomcakes@gmail.com. We only ask that you don’t send photos of cakes we’ve created due to client confidentiality.

At this time we no longer rent cake stands. If you would like to rent a cake stand for your wedding or specialty cake we can provide a list of companies where you can rent the silver cake stands and we’ll recommend the size appropriate for your cake design.

Yes we do. We will need to know if you require cake cutting services during your tasting appointment. However, we encourage you to consult your caterer first to see if they will be cutting your cake. Details regarding cake cutting will be discussed during your appointment.

Yes we do. Classes will be posted on our Facebook business page (@GardeniasCC).

At this time we don’t ship cakes. However, we are exploring a menu that would be shipping friendly, Stay Tuned!

Yes you may, but you will assume all risk associated with transporting your order. For those who wish to pick up their order, we’ll advise you on how to properly transport your cake. A liability waiver must be signed before leaving with your order.

At this time we don’t create sugar free or vegan cakes.

All tasting assortments are preselected with 5-7 flavors for you and your fiancé to try. We create 21 flavor combinations and we seek to rotate those flavors with each monthly tasting. If you would like to create your own tasting assortment, the cost is $30.00 per flavor option. Clients who would like to create their own tasting assortment will need inform a member of our staff when scheduling their tasting appointment.

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For orders involving multiple locations and/or multiple recipients located in different cities please email us gardeniascustomcakes@gmail.com

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